FAQs

 

Sizing details and Order rules

Clothes are made according to the size chart. If the client wishes, it is possible to sew according to individual measurements, in order to minimize or completely avoid errors. But this does not guarantee a perfect product according to the customer's figure, as it is not possible to do it remotely because there are no try-ons. The following corrections, hemming, shortening, if necessary, are made by the buyer at his own expense. You can find a size guide either in the last picture of the listing or in the description. We do recommend you take a careful look at the size chart on each listing and refer to the detailed measurements to get a suitable size. A word of advice, if you are on the size limit, always go for the bigger one, as you can always go down a size at your personal dressmaker or at your local atelier or on your own. From a small size, you will not make a bigger one. Keep in mind that underwear can change your size. A push-up bra can add size. Or tight underwear will reduce the size.

Product & Stock

We make products according to Pre-Order, the estimated time is 4-6 weeks. You can find out more about this by placing the cursor on the product of the required size, or read the description of each product. Photographs of the Product are illustrations of the Product, and the actual appearance of the Product may differ from them. Some laces, threads, etc. can be replaced by us with similar ones. Some embroidery details can be placed with a slight shift, it depends on the size and features of the cut, so repetition is not possible. Accompanying Product descriptions and characteristics are not exhaustive.

Customizations & Colors

We can change the length of the sleeve or the overall length of the garment. Please note that all settings are paid. You can see all available paid changes in the section: Individual orders. We do our best to represent the products online as accurately as possible, but we cannot guarantee that the color will appear accurately on your computer screen.

How can I provide feedback?

For recent purchases, you may receive an email prompting you to review the item. Otherwise, you can review items from the Product page. Positive comments really help us to grow and other users to feel more confident in choosing us. We will be forever grateful.

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